• +44 (0) 7512 781977
  • Customer Services

About Us

This web site is owned and operated by POLSEFINGER LTD who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
DANISH HOMESTORE - 88/94 DERBY ROAD - NOTTINGHAM - NG1 5FD - UNITED KINGDOM

Phone: +44 (0) 7512781977 - 0115 9484428
Mob: 07905865157
Email: simon@danish-homestore.com
VAT GB367581656
EORI GB367581656000

Company number: 13114896

Copyright & ownership of all products, images and lay-out belong to:

DHS Møbeleksport / v. Roger Harrison
Lindved tværvej 4 - Lindved - 7100
Denmark Tlf +45 76 9030 22
SE Nr 64902318

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments.
Your card company will convert the transaction to your own currency.

We accept Visa, MasterCard & AMEX
We do not charge for any item until it is ready to ship. If you do not wish to pay online, you may call us by phone with your card information or arrange for a bank transfer.
ALL INTERNATIONAL TRANSFERS MUST BE IN BRITISH STERLING

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us.
We will indicate acceptance of your order, and hence a contract between us, when we contact you to arrange delivery / shipping of the item.
We have included this term to protect us in the case that a mistake has been made or we are no longer able to supply a particular product for some reason.

Shipping And Handling

We are happy to assist with international shipping to any destination around the world.

To enable us to get a price quote for your specific enquiry please email us with your full address and contact details.
Our shipping partner DSV will then base the cost of shipping + delivery to your home address.

The delivery is to cerb-side meaning that the delivery will NOT be unpacekd or installed in your home.

It is YOUR responsibility to un-pack the items once the crate has been delivered.

Delivery Schedule

We deliver your order for furniture once we have contacted you and arranged a delivery day and time.

Delivery of furniture and large items are carried out in our own vehicle and all items will be securely blanketed and strapped down during transport

For small items that are sent by courier DPD or PARCELFORCE, we will normally send your order to you in 3 business days. International orders are generally received in under 10 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

Danish homestore operate the VAT MARGIN SCHEME for orders made from the UK or the European Union meaning that no sales vat can be reclaimed on purchases made except for those of EXPERSPRING - OIL or LEATHER GREASE

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

CARD PAYMENTS ARE PROCESSSED BY CLEARACCEPT IN COMPLIANCE WITH INDUSTRY PCI-DSS STANDARDS

Guarantee

If for any reason you are not happy with the item purchased, within 7 days of delivery, please let us know as we are happy to accept returns for a refund less any delivery charges.

please notify us by email or phone.

Reaching Us

If you need to reach us, please
email Simon@danish-homestore.com alternatively, you can call on 0115 948 4428
International +44 115 9484428

Mobile number 07512 781977

Write to us at
Danish homestore- 88/94 Derby Road - Nottingham - NG1 5FD

Privacy Policy

Danish homestore do not disclose buyers' information to third parties
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.

Returns Policy

Your rights to return goods are protected under the UK Consumer Contracts Regulations.

You are entitled to cancel your order within 14 days prior to any delivery of the item for a refund of the original cost of the item/s less a £25 administration charge

Delivery charge is non-refundable unless delivery has not taken place.

Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days.

if you have taken delivery of the items ordered through our delivery, your refund will be less the cost of delivery.
You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough insurance to cover their value.

This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned must be in the same saleable condition they were when received.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Remittance Terms

If you would like to make payment by bank transfer the detaisl you need to do this are

Lloyds Bank
Account name: Polsefinger Ltd
Account Number 25135162
Account sort Code 30-98-97


For international payments the details are

Lloyds bank

Acc name Polsefinger Ltd

BIC code LOYDGB21031

IBAN GB88 LOYD 3098 9725 1351 61

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